• Business & Pricing: For professional and export clients, prices are exclusive of VAT, and for private clients, prices are inclusive of VAT. Minimum order requirements are specified below.

• Availability & Quantity: Orders are subject to acceptance based on availability, with the right to impose quantity limits and refuse orders.

• Payment Terms: Payment conditions differ by client type and history.

• Late Payment Reminder Procedure:

• First reminder: No fee, with a 7-day grace period.

• Second reminder: A CHF 20 fee, payable within 7 days along with the overdue amount.

• Third reminder: A CHF 60 fee, with a 10-day period to settle the balance.

• Account Security: We emphasize confidentiality and security of online accounts.

• Intellectual Property: Brand content is exclusively owned by Amelie Group AG.

• Response Time: We aim to respond within business hours, guaranteeing a response within 48 hours.

• Jurisdiction: Governed by Swiss law.

• Terms Updates: Subject to change; clients are advised to periodically review for updates.

Specific Provisions by Cli​ent Type

1. Export Clients:

• Sales Scope: Governed by these terms.

• Pricing: Minimum order: 3000 CHF. Prices EX-Warehouse in Altendorf, Switzerland. Shipping conditions apply as specified.

• Liability: Disclaimers concerning terms and warranties not explicitly stated, as legally allowed.

2. Professional Clients:

• Business: Serving wine industry professionals.

• Pricing: Minimum order: 1000 CHF. Orders below incur a 50 CHF fee. Free shipping for orders over 1000 CHF.

3. Private Clients:

• Business: Catering to individual wine enthusiasts.

• Pricing: Minimum order: 500 CHF. Shipping fees apply for orders below this. Free shipping for orders over 500 CHF.

• Products & Returns: Handmade products may vary. Returns within 14 days for unused items.