TERMS AND CONDITIONS OF SALE
• Business & Pricing: For professional and export clients, prices are exclusive of VAT, and for private clients, prices are inclusive of VAT. Minimum order requirements are specified below.
• Availability & Quantity: Orders are subject to acceptance based on availability, with the right to impose quantity limits and refuse orders.
• Payment Terms: Payment conditions differ by client type and history.
• Late Payment Reminder Procedure:
• First reminder: No fee, with a 7-day grace period.
• Second reminder: A CHF 20 fee, payable within 7 days along with the overdue amount.
• Third reminder: A CHF 60 fee, with a 10-day period to settle the balance.
• Account Security: We emphasize confidentiality and security of online accounts.
• Intellectual Property: Brand content is exclusively owned by Amelie Group AG.
• Response Time: We aim to respond within business hours, guaranteeing a response within 48 hours.
• Jurisdiction: Governed by Swiss law.
• Terms Updates: Subject to change; clients are advised to periodically review for updates.
Specific Provisions by Client Type
1. Export Clients:
• Sales Scope: Governed by these terms.
• Pricing: Minimum order: 3000 CHF. Prices EX-Warehouse in Altendorf, Switzerland. Shipping conditions apply as specified.
• Liability: Disclaimers concerning terms and warranties not explicitly stated, as legally allowed.
2. Professional Clients:
• Business: Serving wine industry professionals.
• Pricing: Minimum order: 1000 CHF. Orders below incur a 50 CHF fee. Free shipping for orders over 1000 CHF.
3. Private Clients:
• Business: Catering to individual wine enthusiasts.
• Pricing: Minimum order: 500 CHF. Shipping fees apply for orders below this. Free shipping for orders over 500 CHF.
• Products & Returns: Handmade products may vary. Returns within 14 days for unused items.